Resources for Individuals & Families

One valuable resource with your health care plan is a member portal. With a member portal, you can track your medical care cost, deductibles, and explanation of benefits. You can also pay your bill, change address, update your information, etc., plus receive discounts on various programs. All you need to do is create an account with your member ID number on your card.



Click on the member link below for member resources and to create a member portal.

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If you have questions on your plan, you can contact customer service with the number on the back of your card or call the number below.


Priority Health Members: 800-942-0954

Blue Cross/Blue Shield: 

HMO Members: 888-227-2345

PPO Members: 888-288-2738

Marketplace Information

See important information below regarding your Marketplace insurance coverage. You can only enroll in coverage during open enrollment which is November 1st thru January 15th of each year unless you qualify for a special enrollment period.

Current Account Changes

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Special Enrollment Qualifying Events

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1095-A Tax Form Information

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Current Account Changes

Contact our office if you need to make the following changes to your account:


  1. Income.
  2. Address change.
  3. Addition or removal of applicants.
  4. Become eligible for employer group coverage.
  5. Become eligible for Medicare.
  6. Move out of state.
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Special Enrollment Qualifying Events

You may qualify for a special enrollment period under the following situations:


  1. Loss of employer group coverage in the last 60 days
  2. Loss of Medicaid coverage in the last 60 days.
  3. Moved to Michigan in the last 60 days.
  4. Having a baby.
  5. Certain changes in income or income levels.
  6. COBRA coverage expiring.


Call our office if you do not see or are unsure if you have a qualifying event. A Marketplace agent will help determine if you have a qualifying event.

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1095-A Tax Form Information

1095-A Form: You should get Form 1095-A, Health Insurance Marketplace® Statement, by mail no later than mid-February. It may be available in your Marketplace account anytime from mid-January to February 1. You can contact our office if you cannot access your form and request a copy.

Reach Out & Connect

Have questions or need assistance? We're here to help.

CONTACT US